1. Our Commitment to Accessibility

We believe every user should be able to:

• Access information
• Navigate the platform
• Submit verification requests
• Provide consent
• Receive verification outcomes

Without barriers.

Our goal is to create an inclusive experience for all employers and candidates, regardless of disability, device, or assistive technology.

2. Accessibility Standards We Follow

Namely aims to meet or exceed:

• WCAG 2.1 Level AA
• Equality Act 2010 (UK)
• Accessibility best practices for digital services

We continuously assess usability across various devices, operating systems, and assistive technologies.

3. Measures We Take to Support Accessibility

To ensure accessibility, Namely implements:

3.1 Keyboard Navigation

The platform can be accessed using:

• Tab, Shift+Tab, Enter, Space
• Arrow keys
• Other standard keyboard shortcuts

All essential functions are keyboard accessible.

3.2 Screen Reader Compatibility

Our site is optimised for screen readers such as:

• JAWS
• NVDA
• VoiceOver
• ChromeVox

Content structure, headings, ARIA labels, and alternative text support audio navigation.

3.3 Colour Contrast & Readability

We maintain:

• Sufficient contrast between text and background
• Clear typography
• Readable font sizes
• Support for zooming without layout issues

3.4 Alt Text for Images

All meaningful images include alternative text or ARIA labels.

3.5 Responsive & Mobile-Friendly Design

The platform works seamlessly on:

• Desktop/laptop
• Tablets
• Mobile devices
• Different screen resolutions

3.6 Clear & Consistent Layout

Navigation is designed to be:

• Predictable
• Intuitive
• Logically structured
• Consistent across all pages

3.7 Accessible Forms

Forms include:

• Descriptive labels
• Error indicators
• Clear instructions
• Keyboard-accessible fields

This ensures candidates and employers can submit information easily.

4. Continuous Improvements

We regularly review and improve accessibility by:

• Conducting internal audits
• Testing with third-party accessibility tools
• Evaluating new features for compliance
• Updating design and code based on WCAG changes
• Training staff in accessibility standards

Accessibility is an ongoing process, not a one-time effort.

5. Known Limitations

While we aim for full compliance, some areas may require improvement.

Possible limitations include:

• Third-party integrated tools (e.g., payment gateways, analytics widgets)
• PDF downloads that may not always meet accessibility standards
• Rare scenarios where dynamic content may require manual adjustment

We continually work to resolve these issues.

6. Requesting Assistance

If you experience difficulty using our website or need information in an alternative format, we are here to help.

You may request:

• Accessible PDF or Word documents
• Large-print materials
• Plain-text versions
• Support navigating the platform

Contact us at:

• Email: info@namely.ai
• Response Time: Usually within 24–48 hours

7. Feedback & Reporting Accessibility Issues

We welcome feedback on how we can improve.

If you encounter an accessibility barrier, please tell us:

• What page or feature was affected
• What device or browser you were using
• Any assistive technology involved
• A description of the issue

This helps us resolve problems quickly.

Submit feedback at: info@namely.ai

8. Compliance Status

Namely is actively working toward meeting WCAG 2.1 Level AA standards.

We conduct regular internal and third-party audits to assess compliance.

Where issues are identified, we address them promptly.

9. Policy Review

This Accessibility Statement is reviewed:

• Annually
• Whenever significant changes are made to the platform
• In response to user feedback or regulatory updates

The latest version will always be available on our website.